Morrison Products is a manufacturer and distributor of blower motors for HVAC equipment designed for consumer systems.  The IT staff was suffering with multiple backup issues:  a slow, multi-functional backup server; malfunctioning tape drive hardware; growing backup jobs resulting in shrinking time windows to complete those backup jobs; and unexpected backup jobs failures.  Morrison Products wanted a different, better solution that not only relieved their immediate pain but also laid a solid foundation for their disaster recovery plan.

Advanced Network Solutions (ANS) proposed a dedicated Microsoft Windows backup server with disk-to-disk, then disk-to-tape backup solution, proven to produce faster and more reliable backups with multiple disaster recovery options.   Configuring backup jobs to move data from the backup server to the disk array would reduce time to do backup jobs for 2 reasons: 1. transferring data disk-to-disk is faster than disk-to-tape and 2. disk-to-disk allows simultaneous jobs to run at the same time.  Time to restore data would dramatically decrease as well because data would be accessible online, rather than offsite on tape.  Moving backup data from the disk array to tapes provided long term storage and the ability to take data offsite, a requirement for Morrison Product’s disaster recovery plan.

Thanks to ANS’s innovative backup solution design, Morrison Products now benefits from increased backup speed and quick access to backup data online which means more reliable backups and better restore times.  Also, Morrison Products now has multiple levels of disaster recovery:  they can restore data from disk quickly in the event of a server or PC failure, and in the event of a total site disaster, Morrison Products has backup data available offsite on tape.  Finally, rather than working on frustrating backup failures, the Morrison Products’ IT staff has more time to focus on key IT projects and company initiatives.

"Dealing with ANS is the best of both worlds rolled into one neat work request.  Whether it be a call through the help desk or utilizing their user-friendly online ticketing system, ANS continues to provide Morrison Products with great service from knowledgeable technicians and still maintain a personal relationship no matter how large and successful they have become.  I have been doing business with ANS for over 10 years, and look forward to many more."

- Robert Stoddard
  Information Technology
  Manager